FAQ

1、Common Wig Terms

What are the difference among the kings of cap construction?

Advantages of Lace Front Wigs. Lace Front Wigs offer the most natural appearance at every angle .Lace Front Wigs can add to your existing hairline and create an impression of the hair growing from the scalp, thereby making it difficult to discern whether the hair on your head is artificial or natural.

Advantages of Full Lace Wigs Lace Wigs offer the most natural appearance at every angle. They feature hand-tied hair fibers in a poly-silk mesh base at either the front of the wig, or from front to back, creating an undetectable and seamless hairline. Part them in any direction for the ultimate in styling versatility and realism in a wig.

Advantages of Capless Wigs. Capless wigs allow your head to stay cooler than solid capped wigs. This is due to the fact that it is made with less hair and the specific capless construction allows for some air flow to the head and scalp .There are also adjustable straps or hooks at the nape of the neck to secure the wig in place.

Advantages of Mono Wigs Monofilament wigs offer you a cap that is soft to the touch; basically see through and very hard to detect. The monofilament weaving allows each strand of hair to move freely and more naturally.

Basic Part of a Wig              

*WEFTS - Stands of hair fibers are sewn together at one end to make a curtain ofhair.
These wefts are sewn onto the cap to simulate natural hair.

*FULL CAPLESS - More than 90% of the cap is open, for the ultimate comfort inwearing.

*CAPLESS- 20% - 75% of the cap is open, which makes the cap lighter, cooler, and more elastic for a comfortable fit.

*CAP - The base or skeleton that gives the wig its shape and a base to attachhair to. Depending on the openness of the cap, a wig is called a cap.

* REGULAR CAP - There are no open areas in the cap material.

What is the difference between human hair and synthetic hair?

Human hair: more versatility(can be heat styled and coloured),longer durability and custom-styling. The most desirable form, Remy hair, has been cut from a human head of hair, as opposed to residual hair that has fallen or been brushed off.

Synthetic: easy to maintain(wash and wear),less expensive than human hair ,easy to style ,pre-styled to hold its shape. However, it has limitations not found in real hair that range from heating and styling to texture matching.

Choosing between a human hair wig and a synthetic hair is more of personal preference .For example ,a person looking for a wig they plan on wearing everyday and that they can heat-style themselves would choose a human hair wig whereas a person looking for a wig that is easy to maintain and less expensive would choose a synthetic hair.

 How to identify if it is 100% human hair?

 

 

What is difference between short and long wigs?

Advantages of short wigs 1: Easy to wear and care. 2:It is cheaper than long wigs. 3:It looks very skilful when women wear short wigs 4:It is cool to wear a short wig in summer. 5: It is convenient for working. 
Disadvantages of short wigs: It is difficult to care if the hairstyle is complex. 
Advantages of long wigs 1: It looks elegant and athletic 2:You can tie it up to change a style 3: It is warm to wear in winter. 4: Easy to care. 
Disadvantages of long wigs 1: It is expensive 2:It is difficult to wash a long wig

How to measure our hair?

How can I achieve a natural look?

One of the keys to successfully wearing a wig is having it professionally styled on your head to suit your own features.Generally speaking, the wigs come with extra 10% to 30% of hair because all wigs can benefit from fine-tuning by a professional stylist.

What is Head-Band Wig?

A half-cap or 3/4-cap wig that attacheswith a hard or soft head band at the front. You can wear your own bangs slicked back underneath the headband or worn styled on the outside.

 

2、Care instructions

How to wash your wig?

Cleaning the Human Hair wig Human hair wigs is durable, generally costs more, and has the most natural look and feel of any wig you can buy. And can be dyed and treated the same as any human hair that grows from the scalp. Detangle Gently remove tangles using a wide tooth comb, working gradually from the ends to the base. Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring. Wash submerges your wig in cool water. Mix in a small amount of Shampoo. Soak your wig for 3-5 minutes. Gently swirl without rubbing. Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring. Cleaning the Synthetic Wigs Synthetic wig is less expensive than human hair and is durable. Traditional curling irons, blow dryers and hot rollers CANNOT be used on synthetic hair fiber. Detangle Gently remove tangles using a wide tooth comb, working gradually from the ends to the base. Wash submerges your wig in cool water. Mix in a small amount of Shampoo for synthetic hair. Soak your wig for 3-5 minutes. Gently swirl without rubbing. Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring. Dry & condition Place on a folding wig stand, spray with a Leave-in Conditioner, and allow to air dry. DO NOT WRING OR SQUEEZE .

How to store you wig?

We suggest you to use a wig cap when you take off your wig. In this way, the wig will keep its style.

How to style your wig?

You can style your wig by using a comb or hair spray to style your wig. You also can go to a professional hairdresser.

How to cut your wig?

As well designed as our wigs and hair pieces are, on occasion a little trim or a reshape might be just the thing to ensure the wig / hairpiece sits perfectly with your face shape. Also, lots of the fringes on our wigs are long so that they can be brushed to the side and you may want to change the fringe so that it goes straight across your forehead. If you choose to cut your wig we advise you take it to the hair dressers so that you can put it on and the hairdresser can cut it whilst you are wearing it. We strongly advise against you cutting a piece yourself unless you are a qualified hairdresser . The hairdresser will be able to advise you on what will and won't look good with the style of wig you have purchased. If you want to bring a new lease of life back into your wig the we advise you follow our 'Care Instructions' as this will make your wig look shinier and healthier

How to Dye a Human Hair Wig Instructions?

  1. Wash the human hair wig to remove any product buildup or dirt and oils. Allow the wig to air-dry, or blow-dry 24 hours before coloring the wig.
  2. Use a large-tooth comb to separate the human hair into four sections. Comb the human hair wig to eliminate tangles.
  3. Use an at-home coloring system. Mix the color mixture in a plastic bowl or add system contents to the bottle provided. The process is easy: Simply follow the directions provided by the manufacturer. In most cases, you must combine a colorant to a color developer. An after-color conditioner will be applied later.
  4. Mix content thoroughly and then put on gloves. Open a window for ventilation.
  5. Place the human hair wig on a Styrofoam mannequin head, if available. Pull down on the human hair wig to secure to the head. Avoid pulling the hair, as the wig may slide off the mannequin head.
  6. Add color, starting at the top of the wig. Think of the top of the wig, where it is woven or sewn into the cap or lining, as the root of the wig. Always apply from the top and move around the crown of the human hair wig. Once the crown is covered, move down each section, working your way to the ends of the human hair. Then move to the next section.
  7. Allow the dye to sit for no more than 25 minutes. Human hair is subject to drying, breakage and loss of sheen. Avoid overprocessing your human hair wig by following the directions provided.
  8. Aid a light conditioner to the hair for 3 minutes.

Waterproof and using time

All the wigs can be washed, they also has a waterproof function. But it not means they can be soaked in water for a long time, Long time soaking will damage the wig no matter how good it is. Using time of human hair wigs:3-4 years Using time of synthetic wig:6-12 months

What should I can pay attention to if I dye the hair?

Why does my hair loose the pattern after washing?

Can I Wear the wig in kitchen?

Certainly, you can. However, some cautious things you should remember. Never open the oven while wearing a synthetic wig! The sudden burst of heat will ruin your wigs, especially when the hot steam from a boiling pot of water can also cause irreparable damage. So swap your wig for a stylish scarf or a comfy cap.               

Do I clean my wig or hairpiece frequently?                  

We would suggest you wash it once every 10 to 14 days if worn daily for 10 to 12 hour a day. However, there are factors that could change this, depending on the individual wearer, the type of styling products used or the environment in which the wig or hairpiece is worn. You,personally, will be the judge of when it needs to be cleaned.       

Kinky curly

How many pieces Hair for one head?

Normally 3 packs are enough for a full head, at most 4packs. For average head size, here is my suggestion:
10"-14": 3 bundles
16"-22": 3 bundles
24"-28": 4 bundles or more If you are getting fusion or micro then you will need to consult your stylist. 
Hair Shedding ?
Shedding: there will be a few strands in hands when comb hairs with fingers, but it is normal, just like our own hair. We highly suggest you sew the weft before installing, it will avoid the shedding in future, and please comb the hair with wide tooth comb.
Hair Tangling ?
Tangling: the hair will be tangles due to dryness, oil &dirt build-up, salt water chlorine and not combing (wide tooth comb) out your hair daily. make sure to wash &condition your hair twice a week. use hydrating drops or consult your stylist for more help.

Can the hair be straightened or curled?
Yes,this is 100% human hair, so treat it as your own.You can curl and straighten the hair as desired but keep the temperature.The hair may lose some of the curl pattern with constant blow dryer.
Can this hair be colored/dyed?
Yes, you can color our hair.The virgin hair natural color can be colored.We recommend professional hair stylist to make dye your new hair.

How many hair extensions can make a full head?

Can I wear human hair weave to bath, swim?

 

3、Order Related Questions

How to order?

  1. Login in or Register an account on our website
    Search items through the search bar or Choose products in the classification
    3. Add Items To Cart 
    4. Proceed To Checkout 
    5. Place Order

Can I Change My Order information?

Before making the order, you can modify the product information,Before issuing the order, you can modify the logistics information.

when will my order be delivered?

Standard Order: It will take 5-7 working days to produce wigs and hair extensions. 
Lace Front Wigs Order: It will take 8-12 working days to produce your wigs. 
Monofilament Order: It will take 15-20 working days to produce your wigs. 
Full Lace Wigs Order: It will take 12-15 working days to produce your wigs. Delivery Time It will take 2-4 days for you to receive your items.

Can I place rush orders if I want it can be arrived at my desired time?

If your required time is reasonable, we can in your completed within the time, but you need to pay urgent fee.

How do I check my order status?

Log in the accounts which you have registered on the website, you can view the current status of orders.

How can I cancel my order?

A: If you decide to cancel your order you can contact our customer service department and they will assist you in doing so.

What Tips for Finding Your Favorite Items?

Variety of fashion wigs are at your side on our website. There are three ways for you to find your preferential items:

First, you can search your favorite items with key words or click the certain category to seek for your favorite products.

Second,in every list of our products, there are also "Advanced Search"button, which can make you easy and quick to find the free shipping and/or wholesale products.

Third, you can shop according to Best Selling, New Arrival or Price (from high to low or low to high). 

 

What is Coupon?

Wigsbuy.com coupon codes have a face value which will be deducted at time of redemption. It can be applied to order on Wigsbuy.com.

               

How to Get a Coupon?

There are several ways for you to get a coupon!

1, You can get a Wigsbuy.com coupon code outside of Wigsbuy.com Website (e.g. from any of our promotional websites, and advertisement, etc.)

2, All the new registered buyers on Wigsbuy.com will get a coupon code

3, You can get a coupon code after you pay for an item in ourwebsite

4, Rate wigsbuy on below link and send the screenshot to reviews@wigsbuy.com to get $10 coupon. 

https://www.sitejabber.com/online-business-review#wigsbuy.com

 

Is It Brazilian hair?

Yes, Brazilian hair become more and more popular among hair wearers.Lolly Hair store Brazilian hair is 100% virgin human hair, smooth and shiny and range in natural color from light brown to black. You can find natural Brazilian Virgin Hair that is straight hair, body wave, deep wave, loose wave, Yaki straight and etc.

4,Shipping Related Questions

Is the picture on your website exactly the same as what I'll receive?

Theoretically speaking is it! But we do not rule out the frequency of computer display and the extrusion during shipping bring in some differences. If this happened, we suggest you take care the wig first then wear it. If you can't do it well, you also can go to a professional hairdresser.

How long will it take to receive my order?

A: Normally the package can be delivered with 3-5days, The length of time in which you receive your order will depend on many factors such as the shipping method as well as the location of the shipping address. 

Once your order has shipped, you will receive a  tracking number by email, enabling you to track your order.

How can I track my order?

A: Here is how you track your order:

Log into MY ACCOUNT to view the status of your order Track your shipment by using the tracking number provided to you once your item(s) have been shipped. You cannot track your order before it has been shipped.

If you don’t know what your  tracking number is or if you’re having difficulty tracking your package, feel free to contact our customer service department for assistance.

How can I know whether my items have been shipped or not?              

At first, you should correctly sign in with the same email address and password as when you make the order. Then click the "My Account" button, and you can view whether your items have been shipped or not.

 

How Do I Save money on Shipping?             

If you are not in rush, you can choose standard shipping which is much cheaper than express shipping. International shipping is expensive. Therefore, we suggest our customers to buy all things you need in same order to minimize shipping fees. Compared with express shipping,standard shipping is a relatively economical choice.

 

5、Refund & Returns Related Questions

Returns & Refunds Policy

Returns At our website your complete satisfaction is our top priority. We offer the return instruction. Before you want to return goods, please contact us via email to discuss the problem you are concerned about first. If you want to return your order, please notify us by email or live chat firstly, stating the reason and the order number within 7 days of receipt. Your feedback is very important to us. Any items must be sent back complete with the original package. All packages should be sent via a tractable method. We are not responsible for packages lost in transit. Please pay attention to that the original shipping charges are non-refundable. So please contact us with all your questions and concerns before placing your order. Refunds We are glad to tell you that If you wish to receive a refund, your unsatisfied items can be partial or full refund depends on the situation, You should state a specific explanation and clear corresponding photographs documenting the reason for the return. Returns will not be accepted without prior approval from Customer Service. Please allow 5-7working days from our receipt of the returned goods for a refund to be processed. You will receive a confirmation email once the transaction has been completed. Please allow up to 7-10 working days for the funds to reflect on your account. The original shipping charges will not be refunded. If you have any questions, or wish to discuss the returns procedure in further detail, please do not hesitate to contact us.

If I am not satisfied with the hair, can I return it?

Change Policy

At our website your complete satisfaction is our top priority. We offer the return instruction. Before you want to return goods, please contact us via email to discuss the problem you are concerned about first. If you want to return your order, please notify us by email or live chat firstly, stating the reason and the order number within 7 days of receipt. Your feedback is very important to us. Any items must be sent back complete with the original package. All packages should be sent via a tractable method. We are not responsible for packages lost in transit. Please pay attention to that the original shipping charges are non-refundable. So please contact us with all your questions and concerns before placing your order.

I received my shipment but one of the items is broken, missing or wrong item sent. What do I do?

If it is indeed our problems, we will reissue and replacement the item for you. If the item was damaged during transporting, the courier companies need to take some responsibility.

When will I receive my refund?

A: The refund caused by order cancellation, refund agreement or Mediation will be process instantly from BEAUTYFOREVER account. However, it may take 7-10 business days for it to display on your credit card statement.

 

6、About our site

Why are most of your wigs much cheaper than other sites?

Firstly: We have long-term cooperation suppliers, the convenient channel save us lots of human and material resources, we mutual benefit with our customers. 
Second: We puerile mode of operation, in order to meet more customers' needs. 

Introduction of our company

RSE. Ltd is one biggest real human hair exporter in XuChang City that the most biggest Manufacturing Base of human hair, the hair exported from XuChang with excellent credit, our company focus on two things, one is the improvement of products quality; And one is custumer experience, we cannot be an excellent seller without one of it. Therefore, high credit between seller and costumers in our store inspire our team keep moving.We provide good quality hair and excellent costumer experience, these are two things we focus on. Just for better you. My love customer.

How about the product quality on curlyme.com?                   

We promise your 100% Guaranteed Qualityand Service as well as affordable price. In the past of the year, we are following the strict standards of professionalism, experience and credibility. Customers' satisfaction is our pursuit and we will always try our best to give you the best product and service. If you have any suggestions or some problems,please do not hesitate to contact our customer service.

               

 

 

 

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